Coffee with Kim

Tips For Saying No At Work With Melody Wilding

Mar 18, 2025
Melody Wilding, a psychologist known for training executives at companies like Google and Microsoft, dives into the art of saying no at work. She shares essential tips for effective communication and the emotional intelligence necessary for maintaining professional boundaries. Listeners learn the difference between personal and professional no's, along with practical strategies for asserting themselves diplomatically. Melody also discusses how stress affects work and the importance of integrating self-care into daily routines for a healthier work-life balance.
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ADVICE

Communication Styles

  • Understand that people have different communication styles.
  • Frame your message to resonate with the other person's style.
ADVICE

Saying No at Work

  • Before saying no, buy time by asking clarifying questions.
  • This helps understand the request's urgency and other's motivations.
ADVICE

Personal vs. Professional "No"

  • Use the 'deferral' tactic, saying you need to check your calendar.
  • Explain why this benefits them, showing commitment and allowing you to decline later.
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