Future Ready Leadership With Jacob Morgan

How to Use The Six Sources of Influence to Create Behavior Change That Lasts

Jul 14, 2025
Joseph Grenny, co-author of Crucial Conversations and a leading expert on behavior change, delves into the art of influencing lasting change in organizations. He discusses the difference between persuasion and true influence, emphasizing motivation over incentives. Grenny shares compelling stories from The Other Side Academy and corporate settings, illustrating how understanding the six sources of influence can foster empathy and engagement. Learn how to diagnose resistance and effectively pitch ideas while building trust and credibility.
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INSIGHT

Six Sources Influence Behavior

  • Six sources of influence split into motivation and ability, each with personal, social, and structural dimensions.
  • Ignoring any source leads to failure in sustained behavior change; all must be addressed for lasting influence.
ANECDOTE

Power of Peer Accountability

  • The Other Side Academy transformed addicts and felons, running social enterprises with zero failed drug tests in 10 years.
  • Peer accountability and opinion leaders enforce moral standards that reshape behavior profoundly.
INSIGHT

Empathy Fuels Influence

  • Understanding others' context fuels empathy and better influence.
  • Negative judgments block influence; seeing behavior as reasonable within context improves outcomes.
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