Negotiate Anything

From Conflict to Connection: Natalie Garramone's Approach to Mediation

Oct 25, 2024
In this engaging discussion, Natalie Garramone, a conflict resolution expert and principal consultant of 180, shares her insights on transforming workplace conflicts into connections. She emphasizes the vital role of HR and leadership in fostering psychological safety. Natalie highlights techniques for rehumanizing adversaries, using effective communication to bridge gaps, and navigating the 'curse of knowledge' in disagreements. Listeners will gain practical de-escalation strategies and understand the importance of deep listening to create a more collaborative work environment.
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