
Negotiate Anything From Conflict to Connection: Natalie Garramone's Approach to Mediation
Oct 25, 2024
In this engaging discussion, Natalie Garramone, a conflict resolution expert and principal consultant of 180, shares her insights on transforming workplace conflicts into connections. She emphasizes the vital role of HR and leadership in fostering psychological safety. Natalie highlights techniques for rehumanizing adversaries, using effective communication to bridge gaps, and navigating the 'curse of knowledge' in disagreements. Listeners will gain practical de-escalation strategies and understand the importance of deep listening to create a more collaborative work environment.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Intro
00:00 • 2min
Resolving Workplace Conflicts: The Human Element
01:58 • 8min
Fostering Understanding in Difficult Negotiations
10:26 • 2min
Navigating the Curse of Knowledge and Productive Disagreements
12:46 • 2min
Navigating Leadership Conflicts
14:27 • 18min
Empowering Connections and Negotiation Insights
32:35 • 2min
