Hospitality Daily Podcast The Power of Recognition, Awards & What I've Learned From The Hospitality Hero - Steven Hesketh
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Sep 1, 2025 Steven Hesketh, CEO of Savvy Hotel Group and founder of Hospitality Hero, passionately discusses the vital role of recognition and kindness in the hospitality industry. He shares inspiring stories that highlight how appreciation can transform careers and foster vibrant team cultures. The conversation also touches on the importance of listening, the impact of small acts of kindness—like a heartwarming moment with a young boy learning to make his bed—and the need to introduce hospitality back into schools to inspire future professionals.
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How One Early Award Changed A Career
- Steven Hesketh credits a teenage award nomination for sparking his hospitality career and passion.
- That early recognition gave him belief and set him on a path to a lifelong industry commitment.
Reposition Hospitality In Schools
- Hospitality offers diverse global career paths beyond frontline roles and deserves presence in school career conversations.
- Steven believes promoting hospitality to young people restores awareness of its travel, cultural and career benefits.
Structure Awards Around Interviews
- Use a nomination plus shortlist plus interview judging process to surface real stories behind nominees.
- Interview shortlisted candidates to let their stories breathe and reveal impact beyond written nominations.