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The Power of Recognition, Awards & What I've Learned From The Hospitality Hero - Steven Hesketh

Hospitality Daily Podcast

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The Art of Listening and Celebrating Kindness in Hospitality

This chapter explores the importance of listening to stories of excellence in the hospitality industry, highlighting the role of kindness and compassion in enhancing customer and employee experiences. The discussion emphasizes how sharing such stories can inspire leaders and uplift their teams, fostering a culture of empathy and recognition.

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