Steven Hesketh

Steven Hesketh, CEO of Savvy Hotel Group and founder of Hospitality Hero, passionately discusses the vital role of recognition and kindness in the hospitality industry. He shares inspiring stories that highlight how appreciation can transform careers and foster vibrant team cultures. The conversation also touches on the importance of listening, the impact of small acts of kindness—like a heartwarming moment with a young boy learning to make his bed—and the need to introduce hospitality back into schools to inspire future professionals.

Steven Hesketh, CEO of Savvy Hotel Group and founder of Hospitality Hero, stresses the vital role of kindness in the hospitality sector. He emphasizes the need to inspire the next generation, particularly through children's stories that highlight career opportunities. Hesketh also discusses the balance of traditional values and technological advancements in hospitality. His personal anecdotes show how kindness fosters community and connection, showcasing hospitality as not just a job, but a meaningful career.