🎙️ 🧍♂️ Hold your Prospects Accountable with Kristie Jones.
Jul 10, 2023
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Guest Kristie Jones, a high energy, high IQ and low BS sales professional, discusses tactics for holding prospects accountable. Topics include mapping out your sales process, embracing tension in sales, avoiding being ghosted by prospects, stopping deals from stalling, and sending a “Dear Jane” letter to ghosting prospects. Check out Kristie's website or LinkedIn for more info.
Transparency and clear communication of the sales process and expectations establish a foundation for accountability with prospects.
Salespeople must demonstrate accountability themselves to set the standard for prospects and establish credibility.
Deep dives
Setting expectations and upfront contracts with prospects
It is essential to communicate the sales process and expectations to prospects from the beginning. This involves laying out the steps of the sales cycle and discussing the upfront contract. By being transparent and setting clear expectations, salespeople can establish a foundation for accountability with prospects.
Leading by example and holding oneself accountable
In order to hold prospects accountable, salespeople must first demonstrate accountability themselves. This means walking the talk, showing up on time, following through on commitments, and maintaining professionalism. By being accountable, salespeople establish credibility and set the standard for prospects to follow.
Assigning homework and setting deadlines
Giving prospects specific tasks, assignments, or questions to complete creates accountability and a sense of responsibility. Salespeople should provide clear instructions and deadlines for these assignments. This approach allows salespeople to assess a prospect's commitment and follow up accordingly. Positive reinforcement can be provided when prospects meet deadlines and provide requested information.
Implementing consequences for missed commitments
Salespeople should establish consequences for prospects who fail to meet agreed-upon commitments. This involves following up consistently, leaving voicemails or emails, and addressing the delayed response. By having clear consequences, such as sending a 'Dear Jane' email after a specified number of attempts, salespeople can assert their boundaries and maintain professionalism while holding prospects accountable.
Kristie Jonesis a high energy, high IQ and low BS sales professional.
There is some great tactical stuff in this episode, delivered in very clear language.
In fact this episode is so good I actually shared the pre-release recording with two of my clients so they could get access to Kristie's ideas as soon as possible.
I knew I was going to enjoy this conversation and I did. At a high level, we are talking about how to hold your prospects accountable.
Some of the things we talked about are.
How to correctly map out your sales process.
Why we should embrace the tension in sales
How to not get ghosted by prospects
How to stop deals from stalling
Why you need to send a “Dear Jane” letter to your prospects once they start ghosting you and what should be in that letter
This is terrific, tactical episode. Look Kristie up via here website or via LinkedIn 👍