In this engaging discussion, Phil M. Jones, a renowned business communication expert and author of 'Exactly What to Say,' shares his journey from young entrepreneur to influencer. He offers actionable strategies for mastering influence and the art of communication. Topics include the power of personal branding, innovative book customization, and effective favor requests. Phil emphasizes the distinction between inspiration and imitation, advocating for authenticity in creativity. Additionally, he shares tips for impactful public speaking and the significance of continuous improvement.
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question_answer ANECDOTE
Early Entrepreneurial Spirit
Phil M. Jones started his first business at 14, washing cars.
By 15, he earned more than his teachers, employing younger kids.
volunteer_activism ADVICE
Relentless Quest for Better
Reject "best practices" because they limit potential.
Embrace continuous improvement; always ask, "Yeah, but now what?"
insights INSIGHT
The Gift of Ignorance
Ignorance can be a gift, shielding us from discouragement.
Low initial aspirations can be beneficial, allowing for manageable growth.
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In this book, Phil M. Jones shares his expertise on the importance of choosing the right words at the right time to influence outcomes. He delivers what he calls ‘Magic Words’ and provides precise examples of how to use them to enhance communication skills. The book is applicable to various situations, including business, sales, and personal interactions, and emphasizes the role of words in shaping favorable outcomes. Jones draws from his extensive experience in training people across the globe to demystify the art of effective communication.
Influence
The Psychology of Persuasion
Robert Cialdini
In this highly acclaimed book, Dr. Robert B. Cialdini explains the psychology behind why people say yes and how to apply these insights ethically. The book outlines six universal principles of influence: Reciprocation, Commitment and Consistency, Social Proof, Liking, Authority, and Scarcity. The new and expanded edition includes a seventh principle, Unity, along with new research, insights, and examples. Cialdini uses memorable stories and relatable examples to make the subject accessible and easy to understand, helping readers become more skilled persuaders and defend themselves against unethical influence attempts.
The Power of Words
In this episode, host Chris Do interviews Phil M. Jones, a renowned business communication and sales expert, and author of 'Exactly What to Say.' Phil shares his journey from young entrepreneur to successful author and speaker, discussing his creative strategies and frameworks developed from extensive experience in senior sales leadership, real estate, and sales training. Highlights include actionable advice on mastering influence and communication, the importance of continuous improvement, and specific language techniques for asking referrals and establishing authority. Phil also provides tips on impactful public speaking and the philosophy behind his evergreen success. Furthermore, the episode delves into the significance of inspiration over copying in creative industries, encouraging unique takes on existing ideas for innovative outcomes.