Masters of Scale What's the hidden business behind your business? w/Rent the Runway's Jenn Hyman
Jan 9, 2020
Jenn Hyman, co-founder of Rent the Runway and a pioneer in the fashion tech space, shares her insights into the unseen elements that fuel a successful business. Hyman reveals how their expansive dry-cleaning operation and data-driven strategies transformed rental fashion. She discusses the critical importance of logistics, employee well-being, and building strong industry relationships. Additionally, she highlights innovative initiatives like 'Lobatical,' which enhance employee commitment and ultimately elevate the customer experience.
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Circus Startup
- Kevin Venardos, founder of Venardos Circus, discusses the challenges of running a traveling circus.
- Mastering logistics, hiring specialized roles, and tent management are crucial for success.
Master the Backstage
- Master the business behind your business.
- Focus on the often-unseen operations that differentiate your company and drive success.
Tech Focus
- Rent the Runway prioritizes technology.
- 80% of their employees are in tech-related roles, highlighting the data-driven nature of their business.