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What's the hidden business behind your business? w/Rent the Runway's Jenn Hyman

Masters of Scale

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Maximizing Asset Utilization in Fashion Rental

This chapter explores the management of clothing items as assets in the fashion rental industry, emphasizing the significance of data collection for optimizing rental potential and customer experience. It highlights the importance of aligning customer insights with operational processes to build trust and enhance satisfaction in a competitive market.

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