The CX Cast

343: Demystifying Generative AI

Feb 28, 2024
Guest
Martha Bennett
Exploring the complexity of generative AI, including large language models and guardrails. Customized models for conversational AI using company data. Secrets of personalized customer interactions with generative AI models.
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Episode notes
1
Introduction
00:00 • 3min
2
Exploring the Complexity of Large Language Models in Answering Questions
03:03 • 4min
3
Navigating Guardrails in Generative AI Technology
06:53 • 2min
4
Customized Models and Data Integration for Conversational AI
09:09 • 14min
5
Unveiling the Secrets of Generative AI Models and Personalized Customer Interactions
23:08 • 3min