The CX Cast cover image

343: Demystifying Generative AI

The CX Cast

00:00

Unveiling the Secrets of Generative AI Models and Personalized Customer Interactions

Exploring the intricacies of generative AI models and the significance of data in personalization and service optimization. Risks and opportunities of utilizing such models are analyzed, emphasizing the importance of customer data understanding and personalized interactions.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app