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14min chapter
343: Demystifying Generative AI
The CX Cast
Customized Models and Data Integration for Conversational AI
The chapter explores the advantages of customized chat GPT models, enabling the integration of company data to enhance responses and accuracy. It discusses the concept of retrieval augmented generation and emphasizes the significance of using company data effectively for a more personalized conversational AI experience.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode