Ep 466: Are you ready for "Super Saturday?" Notes on Google's Holiday Trends Indicate BFCM Isn't Over! | AKNF
Dec 20, 2024
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Dougie, a member of Pilothouse’s Google team, shares vital insights on e-commerce from Google's analysis of Black Friday and Cyber Monday. Discover the 8% growth in online sales versus flat retail numbers and learn how to leverage convenient messaging to engage late-stage shoppers during the crucial Super 5 days. The conversation also touches on top gifting categories like apparel and toys and the impact of discussions around Google’s Performance Max tool and YouTube ads for optimizing holiday campaigns.
E-commerce grew 8% during the Cyber 5, while retail remained stagnant, highlighting a significant shift in consumer purchasing behavior.
Successful late-stage holiday strategies should prioritize convenience messaging like shipping options to effectively attract last-minute shoppers.
Deep dives
E-commerce Growth During the Holiday Season
E-commerce experienced an 8% growth during the Black Friday to Cyber Monday period, known as Cyber 5, in contrast to the stagnant retail sector, which saw no growth year-over-year. Despite a decrease in the number of purchasers, those shopping online spent more, indicating a shift in consumer behavior that may be influenced by economic factors. Interestingly, the Canadian market faced challenges due to Canada Post shipping strikes, which shifted the focus from promotions to the reliability of shipping. As a result, messaging centered on prompt delivery performed better than advertisements focused on discounts.
Emergence of Super Saturday as a Key Shopping Day
Super Saturday, the weekend just before Christmas, is gaining recognition as a significant holiday shopping event, with expectations of a 250% growth in consumer spending year-over-year. This increase is attributed to a later Thanksgiving holiday, pushing back the start of holiday shopping and leading to a surge in last-minute gift purchases. Retailers, including major players like Walmart and Target, are focusing on offering same-day services to capture the attention of late shoppers. This trend emphasizes the importance of convenience and rapid fulfillment in driving customer purchases during this critical period.
The Role of Performance Max and Awareness Campaigns
Performance Max, an advertising tool from Google, has seen increased usage since last year, although improvements are gradual and rely on year-long campaign preparations. Agencies are leveraging YouTube for demand generation, focusing on building brand awareness rather than just driving immediate sales, which requires a longer analysis timeline. The report highlights the overlapping marketing efforts across various platforms, indicating that funds need to be allocated well in advance of peak shopping periods. Ultimately, the insights suggest that effective utilization of both demand capture and generation strategies can significantly enhance ad performance during the busy holiday season.
In this All Killer No Filler episode, Dougie from Pilothouse’s Google team shares invaluable insights from Google’s latest Black Friday and Cyber Monday data. From e-commerce growth to late-stage holiday strategies, learn how to position your brand for success in the critical Super 5 shopping period (Dec 20–24).
Key Takeaways:
E-commerce vs. Retail: Online sales grew 8% during Cyber 5, while retail remained flat.
Super 5 focus: Prioritize convenience-driven messaging (shipping, pickup, gift cards) to capture late-stage shoppers.
Category leaders: Apparel, toys, and personal care dominated Cyber 5 gifting trends.
PMAX and YouTube: How to maximize awareness and demand generation ahead of major shopping events.
Canada Post strike impact: Why reliable shipping messaging outperformed discounts in the Canadian market.
Discover actionable strategies to optimize your holiday campaigns and close the year on a high note.