Ricardo Martins 'The challenges and complexity of implementation and delivery of Human Centered and Service Design projects'

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In this episode I speak with Ricardo Martins, Professor of Service Design at SCAD, of Savannah College of Art and Design in the US. In this conversation we speak about the parts of design that are often trivialised somewhat, and that’s the implementation of our designs into sometimes seriously complex systems made up of people and processes. We also speak about how we can educate the future Design talent better, and chat about where Ricardo feels Design Leaders are lacking.

It’s a fantastic conversation and totally enjoyed connecting with him - let’s jump in!

• Connect with Ricardo: https://www.linkedin.com/in/ricardoalexmartins/
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