Uptime Labs: Helping Teams Improve Incident Response

Uptime Labs is a SaaS platform launched last year that focuses on improving incident response. With three customers paying $6,000 a month, they help teams prepare and recover from IT outages quickly. By providing skill training and simulated incident drills, Uptime Labs enables engineers to troubleshoot and resolve network outages and other IT incidents efficiently. The company offers different tiers based on availability targets, with each tier providing a certain number of incident drills and seats. In their early stage, Uptime Labs is focused on learning from visionary customers to build a stronger product before optimizing for revenue growth.