

The Power of Sharing the ‘Why’ for Digital Banking Success
May 11, 2023
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11
Introduction
00:00 • 2min
Southside Bank's Digital Transformation Maturity Continuum
01:54 • 3min
The Importance of the Human Elements of Digital Banking
04:25 • 3min
The Importance of Integration in Digital New Account Opening Processes
07:43 • 3min
The Impact of Terrafina on New Account Opening
10:29 • 4min
The Importance of Listening to Consumers
14:44 • 2min
Southside's Partnership With TerraFenah
17:12 • 2min
The Importance of Explaining the Why
19:25 • 2min
How TerraFina Is Building a Digital Experience for Consumers
21:33 • 2min
The Importance of Senior Leadership in Digital Transformation
23:16 • 2min
The Importance of Communicating Strategic Initiatives
25:17 • 5min