Banking Transformed with Jim Marous cover image

The Power of Sharing the ‘Why’ for Digital Banking Success

Banking Transformed with Jim Marous

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The Importance of Listening to Consumers

I think the biggest thing that we've done is listen to our consumers and educate them. The education component is going to really rise to the top as we look at the capabilities of things like chat cheapy tea and AI. We still believe in relationships even though we've moved consumers to or given them an option for an online platform for account opening.

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