Banking Transformed with Jim Marous cover image

The Power of Sharing the ‘Why’ for Digital Banking Success

Banking Transformed with Jim Marous

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The Importance of the Human Elements of Digital Banking

The first thing we're doing is listening to what the customers want. The customers want the digital experience, but they also want the ability to come see someone in person if that's an option. It takes still, on average, about 15 minutes to open a new account digitally. We've done a good job of listening to what they want and they want ease of use.

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