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MTM Travel - The Fun Side of Points & Travel!
Hyatt's Chicago Problem, Destroying Southwest's Brand, Reevaluating Lounge Certs & Bahamas Preview!
Mar 17, 2025
Discover the shocking recent changes at Southwest Airlines, from cuts in benefits to their questionable brand strategy. Delve into Hyatt's challenges in Chicago and the need for a reevaluation of loyalty perks for travelers. Explore upcoming trip plans to the Bahamas and the best ways to utilize points there. The hosts stress the importance of reassessing loyalty in today's shifting travel landscape, analyzing how rising travel costs impact choices and what it means for frequent flyers.
39:08
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Quick takeaways
- Southwest Airlines' recent changes have resulted in significant devaluation of their loyalty program, frustrating customers and threatening the brand's reputation.
- Hyatt's diminishing quality properties in Chicago necessitate a reevaluation of loyalty strategies and travel value amidst rising accommodation costs.
Deep dives
Overview of Bahamas Trip Planning
The upcoming trip to the Bahamas is highlighted with an emphasis on the planning strategies employed to maximize travel experiences and minimize costs. A decision was made to fly out on a Friday night, stay overnight near the airport, and wake up early to reach the resort by mid-morning, allowing for a full day at the destination without incurring exorbitant last-minute hotel costs. This strategy not only saves on accommodation expenses but also lets travelers make the most of their vacation by starting early the next day. Such an approach is particularly beneficial when considering the high prices of hotels and flights, reinforcing the idea that thoughtful planning can significantly enhance travel experiences.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode