Troubleshooting Agile

Johanna Rothman on Modern Management: Part II

Jan 20, 2021
Johanna Rothman, an accomplished author of 18 books on tech and management, shares her insights on modern management's core principles. She emphasizes empathy, employee empowerment, and the importance of a safe environment to motivate agile teams. Rothman critiques traditional management systems and advocates for authentic collaboration and flexibility in career paths. She also highlights the necessity of transparent communication and understanding individual contributions in teams, framing management as a journey of continuous learning and alignment with organizational purpose.
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INSIGHT

Seven Principles of Modern Management

  • Modern management involves seven key principles including clarifying purpose, building empathy, and creating safe environments.
  • Productive conflict is encouraged, focusing on ideas rather than personal disputes.
ADVICE

Empathy Means Trusting Workers

  • Managers should extend clear guidelines and constraints, giving team members freedom to solve problems.
  • Avoid demanding unrealistic estimates and instead empathize with those doing the work to understand true effort.
INSIGHT

Outcomes Reflect System Design

  • Organizations produce outcomes perfectly aligned with their system design and structure.
  • Changing outcomes requires changing system design, with a clear overarching goal at the managerial levels to avoid siloing.
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