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On Strategy Showcase

The story behind Hilton Hotels “It matters where you stay"

May 9, 2024
James Sowden, CSO at TBWA/Chiat/Day NY, and Dan Reynolds, Global SVP at Hilton, discuss Hilton's brand strategy focusing on the experience of the stay over just the destination. They delve into the concept of 'staying matters' and Hilton's distinctiveness in hospitality, emphasizing tailored stays. The conversation also covers the evolution of Hilton's brand platform, highlighting the message 'It matters where you stay' and strategies to appeal to a younger audience through innovative approaches.
38:26

Podcast summary created with Snipd AI

Quick takeaways

  • Hilton hotels' campaign shifts focus to quality stay experience over destination, challenging industry norms.
  • Success metrics show increased awareness and engagement with Hilton brand due to 'for the stay' campaign.

Deep dives

Fergus O'Carol in Chicago announces sold out live event on May 29 with gratitude to sponsors and partners

Fergus O'Carol in Chicago expresses gratitude for a sold out live event on May 29, thanking sponsors like Analytic Partners, Guinness, and LinkedIn, and highlighting support from various marketing institutes. They also announce a new partnership with the Account Planning Group in London to showcase award-winning campaigns from the last 30 years.

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