Ecommerce Playbook: Numbers, Struggles & Growth

CMOs: Stop Measuring, Start Creating Moments

6 snips
May 27, 2025
Discover how a CMO broke free from data dependency to launch a viral TikTok challenge, racking up over 10 million impressions. Learn why it's time to abandon the myth of perfect attribution and embrace bold marketing initiatives. The concept of 'Best Available Truth' encourages confidence even with imperfect data. Hear about the power of authentic storytelling and how brands can engage communities without getting lost in metrics. This is a call for CMOs to innovate and focus on meaningful connections rather than just numbers.
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INSIGHT

Adopt Best Available Truth Mindset

  • There is no perfect attribution model or incrementality measurement in marketing.
  • Instead, adopt a "best available truth" mindset to act confidently despite imperfect data.
INSIGHT

Humanize Brand With Authentic Content

  • Creating engaging, social-native content humanizes the brand and builds community.
  • Authentic employee involvement makes content feel natural and drives better connection.
ANECDOTE

Cozy Earth's Viral TikTok Challenge

  • Cozy Earth's CMO, George, launched a viral TikTok "Bed Rot Challenge" using employees and branded products.
  • It generated 10 million impressions and 200,000 live viewers over Memorial Day weekend.
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