TOPLINE HOTLINE: How do I incentivize my AEs to outbound?
Jun 27, 2024
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In this episode, the hosts discuss creative ways to incentivize account executives to focus on outbound activities, such as spiffs, incentive plans, games, and competitions. They explore the importance of diversifying outbound channels, leveraging competitions and AI tools, and targeting tier one prospects for enhanced opportunities. Insights are shared on increasing quotas, OTE, and deciding on hiring new salespeople based on customer interactions.
Incentivize AEs through spiffs, competitions, and AI tools for outbound sales success.
Consider team expansion, channel diversification, and modified compensation structures to sustain momentum and growth.
Deep dives
Incentivizing AEs for Outbounding
One of the main points discussed in the podcast is how to motivate Account Executives (AEs) to engage in outbound activities despite high inbound sales win rates. The importance of driving this behavior is highlighted as a strategy for future-proofing against potential changes in demand. Various methods such as spiffs, competitions, and incentives like commission structures are suggested to encourage AEs. Additionally, embracing AI tools and fostering innovation through demo day competitions to enhance outbound workflows is proposed as a strategic approach.
Sales Team Expansion and Adjusting Quotas
Another key insight from the episode revolves around the idea of considering team expansion and adjusting quotas for AEs. The discussion delves into the significance of exploring new channels beyond inbound and partnerships to sustain momentum and anticipate market saturation. Evaluating the ideal customer profile, retention rates, and exploring additional outbound strategies are highlighted as crucial factors for growth and efficiency. The conversation also touches on modifying compensation structures, such as different commission rates based on revenue sources, to align incentives with desired behaviors.
Strategic Decision-making through Calendar Check
The podcast concludes with a practical strategy known as the 'calendar check' proposed by one of the hosts, Sam Jacobs, to determine if hiring new salespeople is necessary. The calendar check involves evaluating the number of customer interactions per day to assess the team's productivity and demand generation capacity. By emphasizing the simplicity and effectiveness of this method, the discussion encourages businesses to focus on optimizing existing resources before considering team expansion. This approach highlights the importance of prioritizing efficiency and demand generation over indiscriminate hiring practices.
Another Thursday, another mini-episode! This time, Sam, AJ, and Asad tackle a question from the GTM community about creative ways to incentivize account executives to outbound, as this group of AEs generates most of its opportunities and new business through inbound.
Enjoy the mini-episode? Read the recaps and join our Slack channel to engage with other listeners here.
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