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Buy Now, Pay Later … And Then Launch A Retail Media Network?

Oct 3, 2023
Klarna's CMO discusses the company's expansion into marketing services and the possibility of launching a retail media network. They explore Klarna's role in e-commerce technology and its various marketing tools and services. The podcast also touches on the impact of connected TV on advertising consumption and the differences in promoting Klarna to businesses and consumers.
50:58

Podcast summary created with Snipd AI

Quick takeaways

  • Klarna, a popular Buy Now Pay Later service, plans to launch its own retail media network to offer better advertising opportunities than big social media platforms.
  • Klarna emphasizes responsible use of credit for BNPL services, providing tailored financing options and low fees for merchants, positioning it as a smarter option for financing compared to credit cards.

Deep dives

Klarna: Evolution from Payments to an Ecosystem

Klarna, a Swedish payments company, has evolved from offering Buy Now Pay Later services to becoming an ecosystem for shopping and everyday spending. At its core, Klarna provides flexible payments with options for paying now, paying later, and financing. With 150 million consumers and 500,000 merchants using Klarna, the company has built a strong network and valuable data. Klarna's focus is not just on payments, but also on enhancing the shopping experience with services like digital receipts, budgeting tools, and package tracking. Klarna aims to position itself as a better way for consumers to shop and for merchants to sell, while also reducing dependency on big social media platforms for advertising.

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