Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
Introduction
00:00 • 2min
The Importance of Motivation in Writing
01:37 • 2min
The Importance of Roles in Software Development
03:22 • 2min
The Importance of Being Included in the Design Process
05:05 • 2min
The Importance of Asking Questions
07:01 • 2min
The Importance of Language in User Interfaces
09:05 • 2min
The Importance of Context in User Journeys
11:02 • 2min
How to Make Users Awesome
13:01 • 3min
The Role of Tone in Brand Voice and Product Voice
15:54 • 2min
How to Write Tonal Voice on Your Website
17:24 • 2min
The Importance of Tolerance in Chatbots
19:09 • 2min
The Importance of Language in Conversational Interfaces
21:07 • 2min
How to Deal With Error Messages
22:38 • 2min
How to Avoid Errors
24:16 • 2min
The Unspoken Heroes of Copywriting
26:00 • 2min
How to Solve Your Problems
27:34 • 2min
The Importance of Collaboration in Design
29:17 • 2min
The Importance of Focusing on the Words
31:09 • 2min
The Power of Words
33:31 • 1min
How to Change a Light Bulb
35:00 • 2min


