
Let's Talk Loyalty #366: How Enriching Your Data Can Transform Your Customer Loyalty with Cheetah Digital.
20 snips
Apr 12, 2023 AI Snips
Chapters
Transcript
Episode notes
Jamshad's Pets at Home Loyalty
- Jamshad Mughal shares his positive experience with Pets at Home loyalty program for pet essentials and useful tips.
- He appreciates their improved app usability and engaging experiences, which makes him willing to share personal data.
Data Enrichment Enhances Loyalty
- Loyalty can be achieved as an outcome even without a structured loyalty program.
- Integrating data enrichment across engagement and marketing creates a seamless end-to-end customer experience.
Leverage Data Enrichment
- Use data enrichment by collecting sociodemographic, behavioral, and psychographic data to boost personalization.
- Combine first-party and zero-party data with customer consent for authentic personalized experiences.
