#366: How Enriching Your Data Can Transform Your Customer Loyalty with Cheetah Digital.
Let's Talk Loyalty
00:00
How to Make a Personalization Shift at Scale
I can imagine that feeling like, yes, it's a good idea. And I can totally imagine worrying about the implications on resources. Do you find that they do tend to need to either increase the team size or I'm guessing they definitely need to upskill? What type of approach do you recommend to put their mind to rest with that kind of shift? Yeah. We're in a great position because we also provide the strategy and services for our customers. So we're able to sort of augment the customer team temporarily as they help make that shift. But then enable them so that they can do it themselves longer term.
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