

Karthik Ramanna
Sep 19, 2025
Karthik Ramanna, a Professor at Oxford's Blavatnik School of Government and author of The Age of Outrage, dives into the issue of societal outrage and polarization. He discusses the need for new managerial skills to effectively handle public anger and the decline of civility in workplaces. Karthik identifies key drivers of modern outrage, including fear and low trust in institutions, and presents a five-step framework to manage responses. He emphasizes the importance of respectful dialogue and listening to dissent as crucial leadership qualities.
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Career Pivot After The Financial Crisis
- Karthik pivoted from quantitative economics to leadership after the financial crisis and a dean's suggestion to teach a required leadership course.
- That role reshaped his career toward public policy and leadership education.
Course Became The Book's Foundation
- Karthik taught a course, How to Lead in a Polarized World, inviting only people who were actively running organizations.
- Over seven years he gathered tacit knowledge from 1,000 students across 120 countries and dozens of managers which formed the basis for his book.
Outrage Is A New Management Problem
- Managing in the age of outrage is different from crisis management because outrage comes with sustained magnitude and velocity.
- Leaders need a new toolkit so they are not firefighting constantly and can still focus on growth.