The Ethics Experts
Episode 189 - Kerri Salata
Jan 6, 2025
Kerri Salata, an innovative lawyer and compliance professional, shares her insights on integrating design thinking into legal frameworks. She discusses how empathy and user needs can transform compliance culture and communication. Kerri emphasizes the importance of collaboration in legal education, advocating for microlearning and gamification. She also addresses the challenges of proposing innovative compliance solutions within risk-averse corporate environments, highlighting the need for a shift from top-down approaches to more open, user-centric strategies.
49:41
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Quick takeaways
- Design thinking enhances compliance frameworks by placing empathy and user needs at the forefront, resulting in better employee engagement.
- Transforming compliance education into interactive formats through micro-learning and relatable scenarios increases retention and understanding among employees.
Deep dives
The Importance of Design Thinking in Compliance
Design thinking is emphasized as a powerful methodology for improving legal, ethics, and compliance frameworks. By focusing on empathy and user needs, professionals can create more effective processes and policies that resonate with employees. This approach prioritizes understanding the end user, leading to better engagement and compliance across the organization. The podcast illustrates how adopting design thinking can lead to significant improvements in clarity and effectiveness in compliance communications.
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