Episode 189 - Kerri Salata
The Ethics Experts
00:00
User-Centric Compliance: Transforming Legal Education
This chapter highlights the critical role of end user focus in legal compliance and ethics, advocating for collaboration and trust within organizations. It uses a case study to demonstrate how design thinking can simplify complex policies, enhancing user engagement through clear communication and innovative educational techniques. The conversation also addresses the shortcomings of traditional compliance education, promoting microlearning and gamification as tools for creating an engaging learning environment.
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