Episode 189 - Kerri Salata
The Ethics Experts
00:00
Transforming Compliance through Design Thinking
This chapter explores the unexpected journey into compliance law, emphasizing how design thinking has reshaped the approach to legal and ethical challenges. The speakers illustrate the importance of empathy and understanding user needs in creating effective compliance policies, arguing that many compliance failures arise from confusion rather than unwillingness. By employing design thinking methodologies, the discussion advocates for better communication and education to enhance compliance outcomes within organizations.
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