Aligning Your Sales & Marketing Teams Through Social Media
Nov 21, 2024
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Jadis Tillery, Founder and Director at iKwe, brings over 25 years of experience in transforming businesses through innovative marketing strategies. In this engaging discussion, she emphasizes the critical need for sales and marketing alignment in the era of social media. Jadis highlights the impact of social selling on consumer behavior and promotes building authentic connections with prospects. She also advocates for exploring diverse platforms like Facebook and TikTok, showcasing how a comprehensive social media strategy can enhance brand engagement and drive growth.
The integration of sales and marketing strategies is essential due to the shift in consumer behavior towards online research and social media engagement.
Social selling represents a modern approach where sales professionals focus on building relationships and personal brands rather than relying on traditional sales tactics.
Deep dives
The Shift in Consumer Behavior
Recent statistics highlight a significant shift in consumer behavior, with about 80% of the buying process now occurring online, away from seller influence. This change emphasizes the necessity for marketing to take a more integrated role alongside sales, as traditional outbound methods like cold calls and emails are becoming less effective. Consumers increasingly prefer to conduct their own research through social media channels before engaging with sales representatives. As a result, aligning sales and marketing strategies is crucial to ensure consistent messaging and to mitigate reputational risks that can arise when teams operate in silos.
The Importance of Social Selling
The podcast emphasizes the concept of social selling as a vital strategy for modern sales teams. It suggests that sellers must cultivate their personal brands online by utilizing social media platforms effectively to build networks and engage potential leads. A successful social selling strategy involves not just pushing for immediate sales but also nurturing relationships and providing value to the audience over time. This approach encourages sales professionals to shift their focus from traditional aggressive tactics to a more relationship-driven strategy that aligns better with how customers engage today.
Exploring Diverse Social Media Platforms
While LinkedIn remains a popular platform for B2B engagement, the discussion underlines the importance of exploring other social media channels like Meta, Instagram, and even TikTok for business opportunities. Each platform can serve different purposes in the buyer's journey, allowing brands to create initial awareness and engagement at various touchpoints. Understanding where the target audience spends their time is essential for developing effective marketing tactics that resonate with potential customers. By leveraging a variety of channels, teams can enhance their outreach and ensure they are present throughout the entire customer journey.
Founder and Director at iKwe, Jadis Tillery, shares insights on empowering growth for businesses seeking investments and driving digital transformation through strategic vision and technology. With over 25 years of experience in various marketing sectors, including Media, Luxury Retail, and B2B SaaS, Jadis specializes in tailoring strategies to meet industry-specific challenges. Notable achievements include generating $1M in a month through internal ambassador networks and leading pioneering initiatives in social media and live broadcasting. Show Notes