

Noah Glass, founder and CEO, Olo
7 snips May 21, 2024
Noah Glass, founder and CEO of Olo, discusses the evolution of restaurant technology over two decades. Topics include digital ordering, classic cocktails, and challenges in the industry. They explore loyalty programs, guest relationships, and balancing automation with human touch in the restaurant industry.
Chapters
Transcript
Episode notes
1 2 3 4 5 6
Introduction
00:00 • 2min
Insights into Restaurant Industry News and Challenges
02:08 • 4min
Nostalgia for Classic Cocktails and Chain Restaurants, Featuring Olo CEO Noah Glass
06:10 • 2min
Evolution of Mobile Ordering: From Web-Based to Mobile Platforms
08:40 • 13min
Loyalty, Lifetime Value, and Guest Relationships in the Restaurant Industry
21:18 • 20min
Balancing Automation and Human Touch in the Restaurant Industry
41:04 • 4min