Chris Voss - Never Lie To Anyone You're Not Going To Kill

Former FBI negotiator Chris Voss discusses the importance of verbal communication and empathy in personal and business interactions. He highlights the technique of mirroring in communication to increase understanding. The podcast delves into the parallels between hostage negotiation and negotiation in various contexts, emphasizing the significance of listening, understanding, and building relationships. Voss also warns about the negative consequences of lying in negotiation, suggesting that taking more time and listening without compromising can lead to better outcomes.