Pendo Shares Board Deck Slides, Breaks $200m Revenue, Lessons with Co-Founder Eric Boduch
Nov 5, 2024
auto_awesome
Eric Boduch, Co-founder of Pendo, reveals the secrets behind scaling a SaaS company to over $200 million in revenue. He discusses their impressive marketing strategy that generated 2,842 leads in a single quarter, including the success of webinars as a cost-effective tool. Boduch also shares insights on adapting marketing strategies amid rising costs and the importance of agility in a competitive landscape. Finally, he offers a glimpse into Pendo's future growth prospects and the strategic positioning they are pursuing.
Pendo's strategic use of webinars successfully generated 1,200 leads at a remarkably low cost, demonstrating effective marketing adaptability.
The co-founders highlighted the importance of evolving go-to-market strategies and product positioning to maintain competitive advantage in the SaaS landscape.
Deep dives
Founding Story and Initial Revenue Growth
Pendo began generating its first significant revenue in 2015, driven by the partnership between co-founders Eric and Todd, who met in college. Initially operating as a web-based consulting firm, Todd was hired as the first employee before both decided to pivot into product development. The company has seen remarkable growth, surpassing $200 million in revenue by indicating a doubling effect from previous years. Their early collaboration cemented a foundational equity structure that emphasized fairness and recognition of contributions, which proved crucial for long-term partnership sustainability.
Effective Marketing Strategies
In a retrospective analysis of their marketing initiatives, Pendo discovered the significant impact of webinars, which garnered over 1,200 leads from a single collaboration with UserVoice, costing just $5 per lead. Despite skepticism from some advisors about the effectiveness of webinars, the company focused on metrics that demonstrated the low cost and high yield of this strategy. The diversity of tactics, such as leveraging organic website traffic and branding efforts, complemented these webinars, affirming their importance in the marketing mix. Ultimately, they leveraged their learnings to optimize lead conversion, enhancing their overall sales pipeline performance.
Adapting to Market Changes and Product Positioning
As the market landscape evolved, the co-founder emphasized the necessity for SaaS companies to adapt their go-to-market strategies, particularly in light of increasing customer acquisition costs. Reflecting on past experiences, changes in product marketing and positioning were pivotal in achieving competitive advantage against rivals like WalkMe. The company focused on combining guidance and analytics in their offerings, effectively distinguishing themselves without directly attacking competitors. This emphasis on understanding product value and strategic messaging was underscored as essential to driving sales success amidst a shifting market environment.
Co-Founder Eric Boduch joins Latka on stage to share how they got 2,842 leads in Q2 2017. This helped them hit $15m in ARR before growing to over $200m today in Sept 2024. Will Pendo hit $300m before Dec 2025?
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode