

SaaStr 787: 10 Ways Sales is Different in Vertical SaaS with Mangomint’s VP of Sales Marchelle Mooney
31 snips Jan 15, 2025
Marchelle Mooney, VP of Sales at Mangomint, brings her unique perspective as a former salon owner to the podcast. She shares insights on why hiring for industry-specific expertise can outperform traditional SaaS backgrounds. Discover the evolution of sales strategies in vertical SaaS, from outbound to inbound, and how effective onboarding can foster customer loyalty. Marchelle also discusses the importance of tailored products and integrated support systems, ensuring customer success is a shared responsibility.
AI Snips
Chapters
Transcript
Episode notes
From Customer to VP
- Marchelle Mooney, Mangomint's VP of Sales, was an early customer who became their first salesperson.
- She leveraged her domain expertise to connect with other salon owners.
Outbound and Domain Expertise
- In the early stages of a vertical SaaS business, leverage domain expertise for outbound sales.
- Directly address industry-specific challenges to build trust and close deals faster.
Prioritize Vertical Experience
- Hire for vertical experience over SaaS experience, especially in deep vertical SaaS.
- Prioritize candidates who understand the industry's pain points, even if they lack SaaS experience.