Retail Media Audiences with DGMN's Molly Hjelm, PepsiCo's Cely Moreno & The Trade Desk's Ellen Mulryan
May 18, 2024
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Molly Hjelm from Dollar General, Cely Moreno from PepsiCo, and Ellen Mulryan from The Trade Desk discuss challenges and benefits of retail media audiences, Dollar General's unique marketing approach, and the shift towards self-service programmatic advertising in retail. They explore future trends in omni-channel consumer engagement and the role of retail data in driving successful campaigns.
Growing emphasis on personalization at scale in retail media campaigns for tailored consumer experiences.
Acceleration of retail data usage in Connected TV advertising and shift towards self-service capabilities for efficient campaign management.
Deep dives
Personalization at Scale and Emphasis on Measurement and Attribution
One key trend in the retail media space is the growing emphasis on personalization at scale, delivering personalized experiences across various touchpoints of the consumer journey. This trend aims to leverage consumer data for tailoring messaging, content, and recommendations in real-time. Additionally, there is a heightened focus on measurement and attribution to accurately demonstrate the impact of retail media campaigns and attribute conversions effectively.
Acceleration of Retail Data in CTV and Shift Towards Self-Service Model
There is an expected acceleration of retail data usage in Connected TV (CTV) advertising, emphasizing the value of utilizing new data layers for precise audience targeting. The industry is witnessing a shift towards self-service capabilities in retail media, allowing advertisers to manage their optimization and campaign execution efficiently. This transition is driven by the need to adapt to changing consumer behavior and enhance campaign effectiveness.
Retail Data's Role in Consumer Engagement and Personalization
Retail data plays a crucial role in understanding consumer behavior and tailoring engagement strategies to meet consumer preferences effectively. By leveraging retail data, advertisers can optimize media spend, target audiences more effectively, and enhance the relevance of brand messaging. This data facilitates informed decision-making processes, drives stronger outcomes, and ensures efficient budget utilization.
Success Story: Better with Pepsi Campaign and Bridging National and Shopper Planning
The Better with Pepsi campaign showcased how coordination between national and shopper marketing can drive successful campaigns. By aligning on goals, metrics, and budgets, brands and retailers can create engaging campaigns that leverage consumer insights. Through platforms like the Trade Desk and collaborations with retailers like Dollar General, brands can ensure full funnel experiences, optimize conversions, and measure campaign effectiveness accurately.
The CPG Guys are joined in this episode by Molly Hjelm, Head of Ad Sales at Dollar General Media Network, Cely Moreno-Mosier, Sr Director of Omnichannel Marketing & Retail Media Partnerships at Pepsico & Ellen Mulryan, Sr Director of Retail Data Partnerships at The Trade Desk
Cely, what has it been like to immerse in retail media and omni marketing coming from that background?
Molly/Ellen, From your perspective(s), for brand advertisers, what is the value of including retail audiences in National Media?
Cely, From your perspective, what are some of the challenges the industry is facing right now in executing Retail Media Audiences in National Plans? From your perspective, what needs to be true to scale their use?
Molly, Can you share a little more about Dollar General’s approach when it comes to engaging with shoppers offsite? What’s new since you were on the show a few months ago?
Ellen - talk to us about how TD enables self serve access and how this has developed over the years - is this the future?
Cely, Why would an advertiser want access to retail data in this way? (via self-serve)
Molly, as an omnichannel retailer, making your audiences available for offsite through a partnership like TTD could be daunting (I can imagine), because you lose a bit of the control over the execution and the discussion with your shopper. Do you agree?
Selly, What advice would you give a brand that is looking to do something innovative to the Better with Pepsi Campaign? How did your partnership with the TD make this easy to work on for Pepsi?
What are some of the industry trends you are watching in terms of how omnichannel consumer engagement is shaping up especially with retail media?
DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.
CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.
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