

Secrets of the HOSPITALITY INDUSTRY Revealed with Former President, The Oberoi Hotels | Kapil Chopra
21 snips May 17, 2024
Legendary hotelier Kapil Chopra, former President of The Oberoi Hotels, shares insights into the hospitality industry in India, discussing challenges, opportunities, and key strategies. Topics include navigating sales, success, and food & beverage industry, evolving customer expectations, transformative experiences, entrepreneurship, and creating brand loyalty through sustainable hotel amenities.
Chapters
Transcript
Episode notes
1 2 3 4 5 6 7 8 9 10 11 12
Introduction
00:00 • 2min
From Medicine to Hospitality: A Journey of Passion and Determination
01:58 • 10min
Navigating Sales and Success in the Hospitality Industry
11:29 • 24min
Navigating the Food and Beverage Industry
35:40 • 16min
Navigating Business Challenges and Opportunities
51:37 • 21min
Evolution of Customer Expectations in the Hospitality Industry
01:12:22 • 17min
Transformative Experiences and Hospitality Success
01:29:33 • 19min
Evolving Hospitality Industry Dynamics
01:48:20 • 8min
Exploring Entrepreneurship and Consumer Branding
01:56:23 • 7min
Creating Brand Loyalty through Sustainable Hotel Amenities
02:03:00 • 2min
Passionate Entrepreneurship and Embracing Challenges
02:05:21 • 3min
Powerful Tale of Inspiring Storytelling from a Renowned Figure
02:08:28 • 2min