HR Leaders cover image

HR Leaders

How to Balance Employee Well-Being and Performance

Jan 21, 2025
Laila Gillies, Head of HR at Hiscox USA, shares her insights on HR's evolution into a strategic partner. She emphasizes the importance of upskilling in a fast-paced world and balancing empathy with accountability to enhance performance. Laila also discusses the need for tailored wellness programs and effective communication to retain talent. Moreover, she highlights how supportive relationships and innovation in HR practices can transform organizational culture, ultimately fostering employee engagement and satisfaction.
38:42

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Podcast summary created with Snipd AI

Quick takeaways

  • The podcast highlights the evolving role of HR from transactional functions to strategic leadership, emphasizing the importance of business acumen among HR professionals.
  • It discusses the implementation of tailored employee well-being programs that focus on mental, emotional, and physical health to enhance retention and satisfaction.

Deep dives

Shifting the Perception of HR

The podcast highlights the ongoing challenge of changing the outdated perception of HR as merely a transactional function. Despite HR's evolution into strategic business partners focused on overall performance, some still view HR leaders as less knowledgeable about the business. This misperception undermines the expectation that every HR professional should possess strong business acumen. The discussion emphasizes the need for HR to move away from stigmas, allowing for a recognition of their crucial role in organizational success and performance.

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