

How to Balance Employee Well-Being and Performance
30 snips Jan 21, 2025
Laila Gillies, Head of HR at Hiscox USA, shares her insights on HR's evolution into a strategic partner. She emphasizes the importance of upskilling in a fast-paced world and balancing empathy with accountability to enhance performance. Laila also discusses the need for tailored wellness programs and effective communication to retain talent. Moreover, she highlights how supportive relationships and innovation in HR practices can transform organizational culture, ultimately fostering employee engagement and satisfaction.
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HR's Evolving Role
- HR has evolved from a transactional function to a strategic business partner.
- HR is now responsible for business performance and requires business acumen.
Growth Mindset
- Raise your hand for opportunities to learn and grow, even if it's not a direct promotion.
- Learning and growth can naturally lead to career advancement.
Upskilling and Reskilling
- Focus on skills development instead of role-specific training to broaden talent pools and improve transferability.
- Use digital platforms like LinkedIn Learning for accessible, bite-sized learning.