Entrepreneurs on Fire Scale Effectively, Build Internal Leaders with Hana Ngo
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Jul 15, 2025 Hana Ngo, an experienced Executive and High-Performance Team Coach, shares her insights on cultivating resilient, high-performing teams. She emphasizes the importance of delegating outcomes versus tasks to enhance leadership. Hana reveals that burnout often stems from unclear roles and inadequate leadership development. She recommends auditing calendars to identify what holds teams back. By developing internal leaders, companies can prevent burnout and boost retention, making it essential for sustainable growth.
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Delegate Outcomes, Not Tasks
- Shift your mindset from doing and deciding to developing and delegating as your company grows.
- Train internal people to become leaders by transferring thinking, not just tasks.
Hana's Delegation Journey
- Hana learned to delegate and trusted others to lead projects while growing an international team.
- She coached a founder to delegate outcomes, transfer thinking, and avoid rescuing to build leadership.
Delegate To Prevent Burnout
- Avoid doing everything yourself or failing to delegate decision-making.
- Without internal leaders, burnout rises, turnover happens, and you become the company's single point of failure.