Under the Influence with Jo Piazza

Prime Domination: Amazon's Holiday Shopping Conquest with Dana Mattioli

Nov 27, 2024
Dana Mattioli, a Wall Street Journal reporter and author of "The Everything War," uncovers the complex dynamics of Amazon’s dominance, especially during the holiday shopping season. She discusses the strain on local retailers and independent authors as Amazon reshapes the retail landscape. The conversation touches on the convenience paradox of online shopping, highlighting safety concerns about products. Mattioli also reflects on how technology influences family shopping habits and the critical balance between supporting local businesses and the allure of quick online purchasing.
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ANECDOTE

Bookstore Economics

  • Most independent bookstores lose money, relying on events or selling non-book items.
  • Booksellers often operate as passion projects, absorbing financial losses due to Amazon's pricing.
ANECDOTE

Showrooming's Impact

  • 'Showrooming' hurts local businesses like Kathy's Pennsylvania boutique, where customers browse and then buy on Amazon.
  • Declining sales forced Kathy to close, mirroring the struggles of many Main Street businesses.
INSIGHT

Amazon's Marketplace Model

  • Amazon's marketplace model allows third-party sellers, leading to safety concerns with unvetted products.
  • Prioritizing selection and profits over safety, Amazon evades liability by claiming to be just a platform.
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