RV152 - Holistic Measurement in B2B RevOps | Chris Walker Weekly episode 7
Mar 10, 2024
auto_awesome
Explore the complexities of benchmarking in B2B RevOps and the challenges of industry benchmarks. Dive into the role of SDRs in creating value, the impact of marketing on revenue, and strategic decisions behind event participation. Gain insights on making B2B marketing more data-driven and customer-centric in today's digital landscape.
Challenge industry benchmarks for accurate measurement, prioritize high-impact signals in operations.
Shift focus from event spending to digital strategies for better ROI and consistent customer engagement.
SDR teams must prioritize data-driven decision-making, efficient resource allocation, and measurable impact for success.
Deep dives
Focus on Data-Driven Decision Making for Outbound Teams
To make an outbound team indispensable, prioritize data that drives actions, track outcomes, and prioritize effective signals. Focus on high-impact signals for efficient outcomes and consider using AI in the future for low-value tasks. Utilize data to assess productivity, efficiency, and optimize resource allocation.
Digital Strategy Over Event Presence
Companies investing heavily in events often compensate for ineffective digital strategies. Rebalancing budgets towards digital strategies that ensure daily digital presence can yield better ROI and customer engagement than once-a-year event attendance. Prioritize everyday visibility through digital platforms and content creation.
Reevaluating Event Expenditures for Better ROI
Challenges in proving event ROI with a long sales cycle can be addressed by gradually shifting funds from poorly performing events to digital initiatives that boost engagement and visibility. Overcoming perceived risks of cutting event spending requires data-driven insights and objective evaluation of customer preferences for effective resource reallocation.
Making Outbound Teams Integral in the Organization
To ensure SDR teams become indispensable, focus on high-impact signals and outcomes, optimize productivity, and communicate the impact of investments. Implement data-driven decision making, treat SDR operations as a business case, and aim for efficient resource allocation and performance assessment.
Transitioning from Trade Show Booths to Digital Strategy
Navigating the transition from trade show booths to digital platforms requires focusing on customer engagement and visibility through digital content and platforms. Leveraging founder-led content, influencer partnerships, and event strategies as content creation opportunities can enhance engagement and ROI while gradually diversifying from traditional event models.
In this week’s event, Chris peels back the layers of B2B go-to-market strategies, revenue operations, and the often debated topic of benchmarking in marketing operations. The discussion delves into the potential pitfalls of industry benchmarks, the intricacy of marketing and sales integration, and the evolving landscape of data architecture within CRM systems.
Chris challenges the accuracy and usefulness of common industry benchmarks and advises listeners on more effective ways of measuring and reporting go-to-market success. Guests and contributors share observations and pressing questions on topics ranging from the role of SDRs in creating value, the impact of marketing on revenue, to the strategic decisions behind event participation. The episode is rich with insights on making B2B marketing more data-driven, customer-centric, and aligned with today's digital-first landscape.
Thanks to our friends at Hatch for producing this episode. Get unlimited podcast editing at www.hatch.fm
Get the Snipd podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share & Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered podcast player
Listen to all your favourite podcasts with AI-powered features
Discover highlights
Listen to the best highlights from the podcasts you love and dive into the full episode