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Redefining Benchmarks in B2B Revenue Generation
The chapter explores the limitations of traditional metrics in B2B companies, advocating for a more holistic and integrated approach to revenue generation. Discussions revolve around the interconnectedness of website activity, marketing efforts, and sales conversions, emphasizing the need for a more integrated ROI calculation framework. It also touches upon challenges like consolidating marketing and sales under one leader and the importance of aligning CRM and measurement practices with new strategies.