

E1140: Dishcraft Robotics CEO Linda Pouliot on scaling Robots-as-a-Service | Rising Stars of SaaS 6
Nov 19, 2020
In this conversation, Linda Pouliot, the CEO and founder of Dishcraft Robotics, shares her journey into the world of robotic dishwashing for commercial kitchens. She discusses the challenges faced by the restaurant industry, including hiring difficulties and labor costs, and the innovative solutions her company offers. Listeners learn about the intricacies of developing multifunctional robots, the concept of Robots-as-a-Service (RaaS), and how technology is reshaping food service efficiency and sustainability.
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Dishwashing Experiences
- Jason Calacanis recounts his and his brothers' experiences working at their dad's bar.
- He contrasts his dislike for dishwashing with his brother Josh's surprising enjoyment of the task.
Automation as Progress
- Jason Calacanis argues that eliminating back-breaking labor through automation is a positive societal advancement.
- He believes it frees up human potential for more meaningful and necessary work.
High Turnover of Dishwashers
- Linda Pouliot highlights the high turnover rate for dishwashers, with many quitting within 30 days.
- This difficulty in retaining dishwashers is a key driver behind the need for Dishcraft Robotics.