

425: Change Comes Through Resilience, with Leonardo Baumworcel
Aug 17, 2019
Leonardo Baumworcel, director of Hospital São Lucas in Brazil, shares insights from his extensive experience overseeing a large team in healthcare. He emphasizes the crucial role of resilience in driving effective change and warns against giving up too soon. Baumworcel discusses the importance of establishing frameworks that allow staff the freedom to innovate. He also highlights the value of peer mentoring for mutual growth among leaders, illustrating how compassionate leadership can transform organizational culture and improve patient care.
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Resilience in Leadership
- Embrace resilience when pursuing your vision, especially when facing resistance.
- Don't give up on your goals easily, even if you're the only one who believes in them.
Storytelling for Resilience
- Leonardo used storytelling and the book "Our Iceberg Is Melting" to illustrate resilience to his team.
- He connected the story's message to real-life situations in the hospital, showing how to keep pursuing a vision.
Setting Expectations and Limitations
- Set clear boundaries and limitations for your products or services.
- Communicate these limitations transparently to manage client expectations effectively.