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Kaizen's Meaning and Origin
- Kaizen means making extremely small steps or observing small moments for large lessons.
- It originated from American methods during WWII and was perfected by Japanese manufacturers like Toyota.
Fremont GM Plant Turnaround
- The hostile Fremont GM plant turned around with kaizen and Deming's methods.
- Workers went from sabotaging cars to taking pride in building the highest quality vehicles.
Ask Small Questions Daily
- Ask yourself small, trivial questions daily to engage your brain's search for solutions.
- Keep questions small to avoid triggering fear and overwhelm.