

From Content Delivery to Driving Organisational Change | Episode 84
Jun 30, 2025
Discover how L&D can transform from merely delivering content to achieving tangible behavioral change. Explore the cost of inaction and the importance of aligning training with organizational goals. Learn about the SATNAV analogy for navigating workplace change and the significance of effective communication with stakeholders. Uncover strategies to enhance the influence of L&D by reframing its value and fostering a strong brand identity. This discussion is essential for those looking to make learning meaningful and impactful.
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Episode notes
Focus on Behavior Change
- Start with the change you want to generate, not the content to deliver.
- Design a clear roadmap of behaviors and activities to guide learners through the change.
Habits Limit L&D Impact
- There's a persistent habit in L&D to prioritize content delivery over measurable impact.
- L&D professionals know they want impact but revert to delivering content due to comfort and routine.
Close the Knowing-Doing Gap
- Address the knowing-doing gap by moving from knowing about impact to actually implementing change.
- Accept discomfort with change as necessary to move beyond the status quo in L&D.