EP 413: The “why” mindset strategy for better agency communication with Linda Perry
Sep 4, 2023
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Linda Perry, expert in agency communication and connectivity, discusses the 'why' mindset strategy for better agency communication. Topics include understanding motivation, addressing limiting beliefs, implementing the 'why, how, what' framework, enhancing agency communication for stronger relationships, and tools for building better teams.
Understanding the 'why' behind our work is crucial for personal happiness and effective communication in agencies.
The Why Methodology can be applied to agency owners, team members, and clients to improve communication, build stronger teams, and create a work environment where everyone feels seen and valued.
By uncovering clients' motivations and needs through listening for cues in their language and behavior, agency owners can tailor communication and solutions to better serve them.
Deep dives
Understanding the Why Methodology
The Why Methodology, which focuses on understanding people's motivations and drivers, can be a powerful tool for agency owners to better understand themselves, their team members, and their clients. By uncovering their own why, agency owners can gain validation and insights into their messaging and values. This understanding can then be used to improve communication, build stronger teams, and create a work environment where everyone feels seen and valued. The Why Methodology can also be applied to clients by listening for cues in their language and behavior to better understand their motivations and needs.
Role of Agency Owners
As agency owners, it is important to lead by example and be open to understanding our own why. By taking the Why assessment and gaining insights into our own motivations, we can set the pace for our team and inspire them to do the same. Our responsibility is to create a culture where everyone is encouraged to explore their why and communicate their motivations to foster better understanding and collaboration within the agency. The Why Methodology can align with an agency's mission, vision, and values, as it provides a deeper understanding of individual motivations and allows for more effective communication and goal setting.
Unveiling the Why Methodology
To introduce the Why Methodology within the agency, agency owners can start by taking the assessment themselves and sharing their insights with the team. This can create a sense of validation and curiosity among team members, encouraging them to explore their own why. Listening for cues in team members' language and behavior can also provide clues to their motivations and help tailor communication accordingly. By mirroring and using the language of the team members' why, agency owners and the team can enhance understanding and create a more effective work environment. The Why Methodology can be a transformative tool in developing stronger teams and fostering a culture of growth and understanding.
Applying the Why Methodology with Clients
While clients may not take the actual Why assessment, agency owners can still tap into their motivations and needs by listening for cues in their language and behavior. Clients may express their need for clarity, problem-solving, trust, or contribution, among others. By identifying these motivations, agency owners can tailor their approach, communication, and solutions to better serve their clients. Understanding clients' why can also help overcome challenges such as economic downturns or uncertain times by emphasizing the value and benefits of moving forward. The Why Methodology can provide a deeper understanding of clients' needs and motivate more effective communication and collaboration.
Resources and Contact Information
For more information and resources on the Why Methodology, you can visit LindaMHarry.com. Linda Perry, a coach specializing in the Why Methodology, provides insights and articles on LinkedIn, where she shares her expertise and engages in discussions. Interested individuals can book a session with Linda to explore the Why Methodology and its applications within their agency or client relationships.
Do you know the “why” behind the work you do? If not, it might be time to find out. Understanding the motivation behind why we show up and feel connected to our work is key to personal happiness and effective interpersonal communication.
As it turns out, there are nine “whys” that we could categorize ourselves into that affect agency communication and connectivity. Knowing where we fall on that spectrum, especially as agency owners, can remove blocks and help your agency reach its goals faster and more effectively than doing things the same old way we always do them.
If your agency has a lot of goals, but the team sometimes struggles to execute them, it might be time for the “why” mindset strategy that our guest, Linda Perry, is teaching us about in this episode. Because at the end of the day, your people are your greatest asset, and knowing how to communicate with them how they receive it best is a recipe for success.
A big thank you to our podcast’s presenting sponsor, White Label IQ. They’re an amazing resource for agencies who want to outsource their design, dev, or PPC work at wholesale prices. Check out their special offer (10 free hours!) for podcast listeners here.
What You Will Learn in This Episode:
The mindset perspective that helps agencies reach their goals faster
Getting to the bottom of limiting beliefs that prevent us from growing
The what, the why, and the how for better agency communication
Creating connectivity between agency owners, leadership, and team members
The agency owner’s responsibility is to create moments of connection
How to navigate different “whys” and assign tasks accordingly
How the “why” mindset strategy aligns with the agency’s mission, vision, and values
Understanding a client’s “why” for better sales strategies
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