Business Wars Starbucks' Bitter Brew | A Cup of Competition | 3
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May 15, 2025 
In this engaging discussion, comedian Josh Gondelman, a devoted Dunkin' fan, shares his love for the brand and its cultural connection to Boston. Sam Oches, editor at Nation's Restaurant News, brings insights into the fierce competition among coffee giants like Starbucks and emerging drive-thru chains. They explore the unique customer experiences at Dunkin', the rising trend of drive-thru coffee shops, and how brands are adapting to Gen Z's changing preferences for sweeter drinks. Humor and personal anecdotes make this rivalry even more entertaining!
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Josh's Dunkin' Loyalty Story
- Josh Gondelman shares his lifelong personal connection to Dunkin', calling it the humble, no-frills coffee spot of Boston.
- He humorously notes his residences have always been within a block of a Dunkin's for comfort and convenience.
Dunkin's Cultural Niche
- Dunkin' resonates culturally in New England as a fast, unpretentious coffee choice for working people.
- It reflects a no-nonsense vibe, distinct from Starbucks' coffee shop culture and social experience.
Ben Affleck's Humanizing Ads
- Josh humorously praises Ben Affleck's earnest and silly Dunkin' Super Bowl ads involving donuts and coffee mishaps.
- He finds Affleck's humble portrayal relatable, which contrasts with Starbucks’ serious brand tone.
